General FAQs

Addressing your inquiries for a seamless AI experience.

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Here you will find a wealth of information and answers to common questions about the platform. Whether it's understanding specific features, troubleshooting issues, or getting guidance on best practices, you can easily find the information needed.

This comprehensive resource empowers users to navigate the Aivia app with confidence, ensuring they can maximize their AI usage and achieve optimal results for their teams.


Access and Use of AI Models

Will my team have access to the most powerful version of ChatGPT, GPT-4?

Yes, your team will have access to GPT-4.

Is there a limit on the number of AI sessions or interactions my team can have in Aivia?

No, Aivia does not impose a limit on the number of AI sessions or interactions your team can have, allowing for continuous and unrestricted AI usage.

How frequently are the AI models and algorithms updated in Aivia?

Aivia continuously updates its AI models and algorithms to ensure optimal performance and to incorporate the latest advancements in AI technology.

Does Aivia support multilingual AI capabilities?

Yes, Aivia supports multilingual AI capabilities. The app is also currently available in English, Portuguese, Spanish, German, and French, and we're actively working to add more languages, broadening our reach to users worldwide.

Aivia Platform and Tools

What’s in the Professional Development?

The Professional Development is a step-by-step program to get your team ready to maximize their productivity boost from AI. Using a very practical approach, team members will learn what AI can really do, and also what it cannot do - and the importance of the human as the owner of the process. Team members will develop an “AI-First” problem-solving culture, leveraging the full power of AI cognitive capabilities - well beyond just creating blog posts.

What’s in the Prompt Database?

The Prompt Database is a collection of thousands of pre-tested AI commands, in several areas, from general productivity, writing, summarization and much more, to specific tasks in different verticals like sales, marketing, finance, operations and more. This tool can replace many available AI tools online.

How many Customs Assistants can I create?

Currently your team can create unlimited Custom Assistants

What are Specialist Assistants?

Specialist Assistants are pro-active, personified and personalized helpful assistants, pre-trained in different domains and with different personalities.

How many Folders can my team create?

Your team can create unlimited folders.

Why is ChatGPT via Aivia better than consumer ChatGPT or Google? accesses ChatGPT via the business API for you. Your data is never used for training and will not appear in future models.

Data Security and Privacy

Who owns the data my team uploads to the platform?

You do. You can manage all information uploaded by your team members, and ensure the AI solutions your team develops are your company’s property. This is different than if your team were to access the consumer AIs, where each team member could mix their personal and professional AI interactions.

How can you make sure my data is not used to train future foundation models?

Aivia Privacy Shield includes access to private business APIs to foundation models. You can access the models you love in private mode.

How secure is the data stored in Aivia?

Aivia prioritizes data security and employs robust encryption measures to protect all user data. Any data stored in Aivia is secure and confidential.

Management and Support

How many team members can I add?

You can add unlimited team members. Your organization will be billed according to seats provisioned at the end of the period. Please reach out to us if you're adding more than 100 team members.

Can I track the usage and performance of my team's AI workflows?

Yes, Aivia provides comprehensive analytics and reporting features that allow you to monitor the usage and performance of your team's AI workflows.

Can I create multiple Custom Assistants for different purposes?

Yes, you can create an unlimited number of Custom Assistants in Aivia to cater to various needs and tasks.

What support options are available if I have questions or encounter issues?

Aivia provides several support options, including this detailed FAQ section, documentation, and a dedicated support team to assist with any queries or issues here.

Is training provided for using the AI Models?

Yes, Aivia offers an Professional Development, a program designed to help your team maximize their productivity from AI and effectively leverage its capabilities.

Is there a limit on the number of AI models or datasets my team can use in Aivia?

No, Aivia allows unlimited use of AI models and datasets. From the Teams pricing plan onwards, users also gain access to the advanced capabilities of ChatGPT-4. We offer a range of plans to fit various needs and usage levels.

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